Returns & Exchanges
At Evans Sneakers, we want you to step out in confidence, which is why we offer a 30-day window for returns or exchanges on all unworn footwear in original packaging. Our goal is to ensure you find the perfect fit and style for your collection without any hassle.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the unworn sneakers back in their original box and secure them inside a shipping mailer to prevent damage during transit.
Attach the Label
Print the prepaid shipping label provided via the portal and affix it clearly to the outside of your package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy while we process your refund or replacement.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing